How to Safeguard Your Home from Bad Guests

madison 11/08/2018

As someone who puts properties up for rent on Airbnb, HomeAway, or one of the many other types of sites in that area, you’re probably already familiar with how bad renters impact your brand.

But do you know the best ways to keep them from booking a room with you?

In this quick guide, we go over 5 of the best ways to prevent bad guests from staying in your home while you’re away. Some of these might be “duh”, but we guarantee there’s one you never thought of. Read on…

1. Serious Vetting/Screening

Ok, we understand. Vetting your guests thoroughly can take a decent amount of time. If you run a chain (as in property management), you could probably offload this process to a trusted assistant. Regardless, vetting your guests in a thoroughly decent manner can save you many headaches down the line.

You don’t have to pull out all the stops, but here’s a quick and general overview that we would recommend for anyone who wants to screen someone well without wasting a lot of time and effort.

  • Do they have a complete profile? - On the service they’re using, does the person have a complete profile? As in profile picture, a quick bio, and location? It’s not a surefire indicator, but a lack of profile information makes someone less trustworthy.
  • What about their review history? - How were they rated in the past from previous stays?
  • Verified? - On some platforms like Airbnb, you can verify your contact information. You will need at least 2 pieces to be verified. Generally speaking, you shouldn’t let someone who hasn’t been verified on your property.
  • In-person check-in? - If you really want to finalize the process, you can suggest an in-person check-in. You can stay at your property until the person or group arrives, so you can verify that they’re who they say they are (and to establish some ground rules).

2. Neighborhood Watch

Neighbors that stick together win together. If you’re on a first-name basis with your neighbors, it’s a good idea to let them know that you’re going to be out of town and that you’re renting your house to someone else.

Even if you don’t necessarily “know” them, now’s a good time to get acquainted with them. They’ll be the “eyes on the back of your head” when you’re away. If they see any suspicious activity, they can give you the heads’ up right away. Better than the police finding out, right?

Here’s what we recommend:

  • Tell your neighbors that you’re going out of town - Tell them where you’re going, so they’ll know if you’re within easy reach. It’s one thing going on a weekend camping trip 2 hours away vs. a 2 week stay out of the country. In the former case, they know they can give you a ring and you’ll be there quickly. The latter, they know they can step in.
  • Give them your number - Of course, you’ll need to give them your number for contact. Give them a supplementary contact number as well, so they can know who to reach if you’re not available.
  • Give them permission - You can decide how flexible you want to be with this. Some people don’t mind giving the neighbors a key so they can get into the house. If your house guests decide it’s a great idea to throw a house party, let the neighbor know it’s a great idea to knock on your home to make sure everything’s ok.

3. List It Out

One way to prevent potential chaos in your home is to lay out your expectations clearly beforehand.

If you want to maximize the chance of having a great guest experience, make the expectations as sterile as possible.

For example:

  • No smoking
  • No drinking
  • No pets
  • No parties or events

You can add more as suited. You’d want to make it the same as a five star hotel. Think of the acronym WWFSD? What Would the Four Seasons Do?

4. “Shiny Objects”

A good way to help ease the restlessness your guests may experience in a new area is to suggest things for them to do to ease that restlessness outside of your home.

Get a booklet of attractions that are famous around where you live. You can buy one from the store or you can make your own. Either way, make sure they’re filled with enough option and variety for your guests to choose and feel as if they’re spending their vacation time wisely.

5. NoiseAware Gen 3

You’ve thought of all of the active ways to protect your home, but what about the more subtle ways? NoiseAware's Gen 3 is one of those subtle ways.

NoiseAware's Gen 3 is the first and only privacy-safe noise monitoring solution built to protect your entire property – both inside and outside.

NoiseAware lets you know of a noise issue before your neighbors or authorities have time to get involved. With customizable thresholds and alerts, you can now monitor your property around the clock – day or night, rain or shine.

That wraps up this up. We hope you got some valuable pointers from it. Let us know, what are you doing to prevent bad guests from renting your space?

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