When 13 People Party at Your One Bedroom Condo
Recently one of our customers shared his experience:
"NoiseAware has definitely saved my short term rental business more than once.
Recently we hosted a guest who was coming to town under the guise of "visiting local friends and just needed a place to stay for the night." Around 8 pm a NoiseAware event was triggered. It was rather early in the evening, so even though we have a "no party" rule, I decided to wait a little while to see if the event would correct itself. It didn't.
So I called the guest about 30-minutes prior to our posted quiet-hours and said, "A member of our on-site security team has notified us that there is noise coming from the apartment that's above an acceptable level for our house rules. Is everything ok?" (hint: NoiseAware is on my "Security Team." :-).
The guest assured us that they were attempting to keep the volume down to an acceptable level. Just the same, we then messaged them a reminder of our house rules which includes "No Parties" and "Do not have more guest than stated on your reservation."
I then checked my outdoor security cameras about 20 minutes later to watch 13 people exit our one bedroom apartment!
Thank you NoiseAware for helping me identify a situation that could have quickly gotten out of hand and saving me from the potential property damage that is sure to occur when you have 13 people in a one bedroom apartment."
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